FAQ

Frequently Asked Questions

General Advice:
- be sure you download the patch ONLY from official free links, other sources are illegal and are not supported.
- don't extract the installer files in the game folder, extract anywhere else then run the installer and select the game folder as a directory.
- be sure the system hard disk has enough disk space for the extracted files.
- be sure to read the information in the description carefully

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problems in the master league mode?

most problems in the master league are caused by user bad manipulations or additions to the patch

probable cause of master league bugs:
- wrong game version option is selected in the installer
- the dpfilelist is damaged or corrupted
- user-added incompatible mod to smokepatch (sider or cpk)

solution:
reinstall the patch and its update to restore any defective files, select correct options in the installer if there are any options, remove any mod that caused this problem.
remove all incompatible mods

* if the master league is corrupted due to the above reasons it cannot be fixed, after fixing the cause problem a new clean master league is required

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The match doesn't start or stuck loading at kickoff?

probable cause:
- incorrect install process
- patch files changed or edited wrongly.
- user-added incompatible mods

solution:
reinstall the patch and its update to restore any defective files, select correct options in the installer if there are any options, remove any mod that caused this problem.

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Error when decompressing the RAR archive parts?

probable cause:
- a corrupted or uncompleted download of one or more of the RAR parts, check the error message to know which parts.
- not enough free space on the local hard drive (C:)


solution:
delete the corrupted part and redownload it, delete the corrupted part first so the new file will not be renamed, be sure your WinRAR app is not too old, and that you have enough free disk space.

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An error cannot find the game or patch in the selected directory?

probable cause:
- the game is not installed or missing files
- the game directory selected is incorrect

solution:
be sure you have installed the game, select the game installation folder in the patch installer.

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How can I install smoke addons?

download the add-on you want to add to the patch from the smoke addons page, decompress and run the installer, each addon comes with its own instructions, read the release before using the product.

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Bug/crash at the end of CL games in pes2017?

probable cause:
- user-added faces that have incompatible mods

solution:
remove the faces that cause this problem, use the smokepatch face pack that is free from bugs

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Can I add things from others?

yes, the patch includes extra slots to add external or customized files. simply rename your new cpk to the same name as one of the extra cpk files and replace it. (no need to generate dpfilelist) (see tutorial menu)

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Can I use my own edit00000 file instead of the one provided by the patch or update?

No, the patch has its own system files, it will not work properly with older or external edit files, you can export your edits in-game editor and import after installing the new patch version. (see tutorial menu)

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Can I use my custom edits in a new smoke patch version?

Yes, but before you install the patch or update be sure to export the customized team from the in-game editor then import it after installing the patch or update. (see tutorial menu)

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Can I share files I have created with the patch?

Yes, if you own the files we can post your original links on the addons page with your credit.

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still can't find the answer to your problem? contact technical support by email, describe the problem, and include all necessary details.

71 comments:

  1. Hi!

    I get a console "sider 5.4.2 | SP19Scoreboard.lua | version 1.31" when I play a match with a duration of 30 minutes. And I can’t remove this console with any keys. How can I fix this problem?

    Screenshot of the link: https://ibb.co/1Rz8Km1

    Thank you!

    ReplyDelete
    Replies
    1. hello
      read sider sp information for how to deactivate the sider console.

      Delete
  2. Pes18 patch fully installed plus update but game gets stuck when trying to be play a master league or BAL match. I have tried reinstalling the patch but still face the same problem

    ReplyDelete
    Replies
    1. this probably means there is error in the patch files
      reinstall 18.2.0 + update 18.2.3
      and try without changing anything else

      Delete

  3. I recently installed the smoke patch for pes 2019 and the thing is that Luka Jovic lost his face and when i started in the master league some teams do not have shields and false players appear in said teams and when and start a new master league galkeppers appear with the name "err palyer "on some teams do you have any idea how to solve this?

    ReplyDelete
    Replies
    1. reinstall the full patch 19.2.4 + update 19.2.5
      be sure you install these latest versions, must install 19.2.4 before update 19.2.5

      Delete
  4. Hi, I can't play Become a Legend or Master League, After i skip one game it just froze and has a infinite loading screen, PES 2017 SP17v2.

    ReplyDelete
    Replies
    1. hello, reinstall the patch and update, dont use any mod that is not compatible with smokepatch.

      Delete
  5. Can smokepatch be used in ps4?? My friend wants it.

    ReplyDelete
    Replies
    1. Currently, only pc platform is supported

      Delete
  6. hi i cant open my sider, it seems have problems with sometething like "0xc000000b ". is it my computer problems or the sider. and if anybody know the solution I need your help. thanks

    ReplyDelete
    Replies
    1. hello, this is probably caused by something missing in your PC, try install any java/c++ that can be missing specially in newly installed windows.

      Delete
  7. Hi team of smoke patch i have one problem with the chants of pes 2017 when i play peru vs chile the game benn in freeze and 5 seconds later they close you can help me. i have all the uptades of the patch the ultimate uptade of sider (stadium scoreboards cinematics) also i have the complements of the staduim pack the faces and the comentarys. you recomend me to reinstall the chants?

    ReplyDelete
    Replies
    1. hello,
      the problem is from peru stadium, get the fix for it from stadium server addon page

      Delete
  8. Hi,

    I have a game crash while playing with my friend in friend lobby.
    When the ball go out either Throw-in, GK, or Corner kick. The game always crash.

    What I install is
    Smokepatch 20V2
    Megaface pack
    Adboard
    Unlock Legend.

    Does the patch only support offline mode? Or I need to do anything to fix this to play online mode?

    ReplyDelete
    Replies
    1. Hello
      We build the patch for offline modes only
      I recommend deactivate the patch for online play (use sp switcher inside download folder of the game)

      Delete
  9. this is the only site i trust. i need help. my pes 19 is running very slow on my pc my specs are : 4gb ram, core i7, intel graphics. kindly any help will be appreciated. thanks

    ReplyDelete
    Replies
    1. Hello and welcome
      Try to change the game render settings or the graphic card settings, the vsync setting can cause this
      From our side we always optimise the our files for faster FPS

      Delete
    2. Thanks for responding. Could you please send me a screenshots of how my render settings should appear coz I have tried so many times but no improvement. I'd really appreciate

      Delete
    3. setting that can work on a system will not necessarily work on other, depending on the pc and the graphics and so on,
      you are not the first one who asked about this, a friend reported that he only got lag when using the facepack, anyway this matter is noted for review for the next patch.
      meanwhile I recommend trying different settings, inside the game render settings and the graphics card software.

      Delete
    4. ok thank you again. be blessed i will try my best as i keep checking on this wall for any updates on my issue.

      Delete
  10. Hello

    I have problem with Master League, when i finish some random match in UCL or in League at end of the match when i need to go next to exit the screen become black and stay like that, i can heard music in background but it's just a black screen. (Sorry for my bad english)

    ReplyDelete
    Replies
    1. Hello
      I assume you are talking about pes17
      This problem is not from smokepatch or sp addons, it can happen if you add faces that have bugs, remove the faces you added that causes this problem

      Delete
  11. Hi, i've been trying to add some faces to the players without a real face, i copied and renamed the cpk file on the download folder, but when i run the game and search for the player in the edit mode, the game get crash and close

    ReplyDelete
    Replies
    1. Hello, try to find tutorials on how to add faces correctly, the cpk structure and Face ID should be correct.

      Delete
  12. Hello,
    When I run .exe, nothing happens, it will not launch a window for further installation.
    What's happening ?

    ReplyDelete
    Replies
    1. Hello, be sure nothing is blocking the installer, also be sure you have enough free disk space on c:

      Delete
  13. Gud work by all standards and you guys really help us question is why are you people stopIn updating Pes 19 pls if I may ask when can you bring us Pes 19 latest kits and transfer

    ReplyDelete
    Replies
    1. Hello
      After we complete the patch for pes21 we will convert database and most contents to older games. The older the game the longer the release of patch will be

      Delete
  14. Hi. I followed all instructions and installed the Smoke Patch 21 successfully but in game there are no changes. The game runs perfectly but still old kits and team names :( what did I do wrong? I installed it on the game directory and copied the Edit0000000 file.

    ReplyDelete
    Replies
    1. don't forget to deactivate live update as shown in the install instructions

      Delete
  15. why can't i instal your latest patch on pes 2021? your installer says smokepatch21 was not found in the selected directory

    ReplyDelete
    Replies
    1. install the patch same directory where you installed the game

      Delete
    2. i did " install the patch same directory where you installed the game", but it canont intall. patch21.04. tks

      Delete
    3. reinstall the latest all in one version then install the update of that version
      follow install instructions carefully

      Delete
  16. Will SP21 Expansions (Serbian, Ukrainian, Iranian, Indonesian, Vietnamese, Mexican, Egyptian...) be converted to older versions (more specifically SP 17) to be used as Alternative Leagues in place of Bundesliga?

    ReplyDelete
    Replies
    1. no, this is for poes21, maybe pes20
      but will not go below, old games are getting older

      Delete
    2. Ok, makes sense, thanks for your work. Looking forward to Serbian expansion. :)

      P.S. In favor of SP17, and PES2017 in general, they're cool because they're so small and easily portable and, even though I can run PES21 without a problem, PES17 doesn't have those boring cutscenes you can't turn off in Master League where you have to play as some other coach instead of yourself for no reason, and even with stadium pack 17 is still very small and fast.

      Think about it, make a poll if needed, I think Expansions would be downloaded a lot for PES2017, especially since a lot of those countries from Expansions still have potato PCs. I think PES2017 will be played longer than PES 18 and 19.

      Cheers!

      Delete
    3. its about what the game can handle too
      and either ways pes17, 18, and 19 are on borrowed time, we cannot keep updating them for long due to lack of resources

      Delete
  17. I try install the patch after extracting and it showing "cannot install the patch, Pes 2021 was not found in the selected directory

    ReplyDelete
    Replies
    1. select pes game folder in the patch installer, if you still get this problem reinstall the game to recover missing files

      Delete
  18. Playing Original PES2021 Steam Games using SMK21 v3 + Face Addon + Adboard Addon.

    - Stuck on pre-game when playing vs watford after install Addboard addon (before installing addon everything is fine)
    - Crash when "Next Seassons" is happening. instanly Crash.

    No, i dont use the fix for copy game. only install the 21.v3 since u stated that fix is only for the copy game.
    Thank you.

    ReplyDelete
    Replies
    1. the original game should not have any issue as we only use original game and any problem will show in our tests
      be sure you are using the latest patch version, the original game doesn't need the fix for copy game, and be sure you are not using any incompatible mods, also be sure you selected (original game) in the installer options

      Delete
  19. Hi guys. Since the 2.0.4 up to now, I think u have forgotten to keep the option to choose the language for the commentaries. There is only In Game Text. Therefore, I can't use the game the way I like... because I use to choose English in game text, but Portuguese to commentaries. Now... Even When I choose Portuguese as default language, it keeps the comments in English.

    ReplyDelete
    Replies
    1. hello
      there is nothing wrong with the languages,
      you can install any desired language from addons and select it in the game options

      Delete
  20. Thanks for what you do, sincerely!!! Question#1 I am using PS21, I cannot find the switcher tool. Question #2 is smokepatch compatible with PESUniverse Option file? I want use that so the On-line mode looks nice... Thanks for your time!

    ReplyDelete
    Replies
    1. hello
      smokepatch switcher is located in the download folder of the game
      we only know smokepatch and sp contents, other mids are untested

      Delete
  21. When archiving a patch requests a password, what should I do?

    ReplyDelete
    Replies
    1. smokepoatch files are not password protected, be sure the download is completed without interruption

      Delete
  22. hi im currently running into problem, ive installed the patch, sider and everything goes super well, i played ML for several hours without problem, and then problem occur when i stopped playing, i quit the game and there was small PES game update from steam, after the update all the patch, mods, siders are GONE! THE GAME BACK TO ORIGINAL STATE, i need help on this, thanks

    ReplyDelete
    Replies
    1. hello,
      if the game self updates, you can reinstall the patch to recover the mod

      Delete
  23. hii smoke thanks for the patch, im gaving a problem here
    after i install the patch for pes 2021 on my steam folder. my pes 2021 wont even run.
    it just self quit after i click the game
    what to do ??

    ReplyDelete
    Replies
    1. hello
      try restart the PC then run settings.exe and click ok to confirm graphic settings

      Delete
  24. Hi SmokePatch,
    After installed the patch my vibration for controller slot 1 doesnt work anymore, controller slot 2 vibration is ok , both controller's vibration re ok in other games.
    currently in patch "PES2020 SmokePatch20 v3"
    if without patch the vibration is workin normally

    ReplyDelete
    Replies
    1. hello
      im not sure how the patch can alter that, unless it's caused by new DLC from konami
      check inside game settings maybe the vibration option is off

      Delete
  25. Hello. I have the Smoke patch 17.3.2 plus the smoke facepacks and no replay logo fix installed. Barcelona Vs Real Madrid gets stuck after match finishes with only a Next Button below and nothing happens. Happening in Become a Legend and Master league both.

    ReplyDelete
    Replies
    1. hello,
      be sure you didn't change the dpfilelist of the patch
      be sure you have the latest faces update
      be sure you don't use faces from other sources

      Delete
  26. Please I have issues with some teams after the match the game just stop loading I can't continue to close the game, teams like Barcelona other national teams

    ReplyDelete
    Replies
    1. hello,
      you need to give information about what game and what patch you are using, and if you are using any addons.

      Delete
  27. Hi again. I just installed the the most recent Sider and the Brasileir√£o scoreboard's still glitching and crashing the game. How to fix it? Or we have to wait for the next scoreboard update?

    ReplyDelete
    Replies
    1. hello, be sure you are using the latest version of the addon

      Delete
  28. Hi. I have SP21.3.4 always crash on ML when entering new season (after FA community match) then I install SP21.3.5 same thing happen. I have original steam game with live update off, and all ML started on patch installed. Can this fixed? thanks for goodjob for years anyway!

    ReplyDelete
    Replies
    1. hello,
      this problem can be caused by using something not compatible with smokepatch,
      try without any external addons (cpk or sider) and see if you have this issue

      Delete
  29. i downloaded a patch last year for the kit,stadium etc and now i downloaded a smoke patch for the kits and only teams like barcelona, juventus, man utd got their kit updated but not the teams that are customizable, why? any idea?

    ReplyDelete
    Replies
    1. hello
      all the teams have real kits (currently of season 20/21)
      if you don't have the kits for the teams then something is wrong, try reinstall the patch and follow the install instructions carefully

      Delete
  30. I installed pes 2017 without edit000000 file and could not install smoke patch . What is the reason?

    ReplyDelete
    Replies
    1. there is no problem installing the patch
      install the game and make sure its working, then install the patch following the install instructions

      Delete
  31. Hi!
    i have this issue while install the SP21.3.6.exe, it said "download\00_kdp.cpk: The system cannot find the path specified" how do i fix this?

    ReplyDelete
    Replies
    1. hello
      - be sure you don't get any errors extracting the archive parts, if you have error then the download was not successful and one or more of the parts is defected
      - see the install instructions tutorial from support menu, maybe you missed something

      Delete
  32. I have installed the latest sider and followed every procedure but it isn't̃ working.. It was installed on a copied game

    ReplyDelete
    Replies
    1. every patch have its own version of the sider,
      be sure you have installed the latest sider sp available in the addon menu and read its description carefully
      if you do it right there will be no problems

      Delete